What We Offer

Comprehensive Support Services

Tailored to the individual needs of each service user, our services promote independence, wellbeing and community participation.

Supported Living Accommodation

Safe, stable and supported housing across Greater Manchester for adults with mental health needs. We ensure every service user has a secure, comfortable home from which to build their life.

Assistance with housing applications and move-in
Tenancy support and ongoing management
Liaising with landlords and housing associations
Support to maintain tenancy agreements
Settling-in support and community orientation
Emergency housing signposting when needed

Mental Health & Emotional Wellbeing

Our trained support workers provide consistent, compassionate support to help service users manage the daily challenges of living with mental health conditions in a non-clinical, dignified setting.

Structured daily wellbeing check-ins
Early warning sign recognition and de-escalation
Crisis signposting and emergency service liaison
Accompanying to mental health appointments
Promoting healthy sleep, nutrition and routines
Support with emotional regulation and coping strategies

Bespoke Support Planning

Every service user receives a detailed, individually co-produced support plan developed in full collaboration with them, their family, care coordinators and relevant professionals.

Comprehensive initial needs and risk assessments
Person-centred, goal-oriented care planning
SMART goal setting and progress tracking
Regular multi-agency review meetings
Cultural, religious and personal preference integration
Responsive plan adjustments as needs evolve

Community Integration & Social Inclusion

Building confidence and independence starts at home. We work alongside service users to develop and sustain the practical skills needed to live safely and comfortably in their own environment.

Meal planning, cooking and healthy eating guidance
Household cleaning, laundry and home management
Shopping, errands and community navigation
Personal hygiene prompting (non-intimate care)
Medication prompting and prescription management
Time management and structured daily routines

Benefits, Finance & Welfare Support

Navigating the benefits system is complex and overwhelming for many service users. Our staff provide practical, knowledgeable support to ensure every person receives the financial entitlements they deserve.

Universal Credit applications and management
PIP, ESA and other disability benefit claims
Benefits reviews, appeals and tribunal support
Budgeting, debt management and financial planning
Liaison with DWP, local authorities and creditors
Support accessing food banks and hardship funds

Daily Living Skills Development

Safe, stable and supported housing across Greater Manchester for adults with mental health needs. We ensure every service user has a secure, comfortable home from which to build their life.

Assistance with housing applications and move-in
Tenancy support and ongoing management
Liaising with landlords and housing associations
Support to maintain tenancy agreements
Settling-in support and community orientation
Emergency housing signposting when needed

Safeguarding & Risk Management

The safety, rights and dignity of every service user is our absolute priority. Our robust safeguarding framework ensures every risk is identified, assessed and managed with the utmost care.

Individual risk assessments and safety planning
Individual risk assessments and safety planning
Support with MARAC, MAPPA and PREVENT referrals
Domestic abuse awareness and safety planning
Lone worker policies and support worker safety
Serious Incident reporting and lessons-learned reviews

Education, Training & Employment

We believe in the transformative power of purpose. Our support workers help service users identify and pursue meaningful educational, vocational and employment opportunities.

Exploring education pathways and college enrolment
CV writing, job applications and interview preparation
Supported employment and work placements
Access to adult learning and skills programmes
Liaison with Job Centre Plus and employment advisors
Connecting families to local carer support groups

Family & Carer Engagement

Families and carers are vital partners in a service user’s journey. We maintain open, respectful communication with loved ones and carers, involving them appropriately at every stage of support.

Family liaison and regular progress updates
Carer's needs identification and signposting
Conflict resolution and family mediation support
Support planning involvement for family members
Guidance on mental health conditions for relatives
Connecting families to local carer support groups